Frequently Asked Questions

LazyLister offers several subscription tiers:

• Free: 5 listings per month
• Starter ($9.99/month): 50 listings per month
• Professional ($19.99/month): 200 listings per month
• Enterprise ($39.99/month): Unlimited listings

Yes, you can cancel your subscription at any time. When you cancel, you'll continue to have access to your current plan until the end of your billing period. You can manage your subscription from your billing dashboard.

If you reach your monthly listing limit, you'll need to upgrade your plan to continue creating new listings. Your existing listings will remain active and accessible. Enterprise users can purchase additional token bundles if needed.

Yes! We offer a free tier that allows you to create up to 5 listings per month. This is perfect for trying out LazyLister and seeing how AI-powered listing creation can improve your selling process.

Our AI analysis is highly accurate, typically achieving 85-95% accuracy for product identification. However, accuracy depends on photo quality and product clarity. We recommend:

• Using clear, well-lit photos
• Taking photos from multiple angles
• Including close-ups of important details

Always review AI-generated content for accuracy before posting.

AI analysis typically takes 10-30 seconds per photo. The time varies based on:

• Photo file size and quality
• Product complexity
• Current system load

You can upload multiple photos at once, and they'll be processed in parallel for faster results.

Our AI extracts comprehensive product information including:

• Product type and category
• Brand and model identification
• Condition assessment
• Key features and specifications
• Market-based pricing suggestions
• SEO-optimized titles and descriptions

Absolutely! All AI-generated content is fully editable. You can modify:

• Product titles and descriptions
• Pricing and condition
• Category selection
• Photo order and selection

The AI provides a great starting point, but you have full control over the final listing content.

LazyLister supports most common image formats:

HEIC files are automatically converted to JPEG for optimal compatibility.

Yes, there are file size limits to ensure optimal performance:

• Maximum file size: 10MB per image
• Recommended: 1-5MB for best results
• Maximum 10 photos per upload

Larger files will be automatically compressed to optimize processing speed.

For best results, we recommend uploading 3-8 photos per product:

• 1-2 main product shots
• 1-2 detail/close-up shots
• 1-2 angle shots
• 1-2 shots showing any damage/wear

More photos generally lead to better AI analysis and more accurate product identification.

Yes! You can now post listings directly to eBay with one click. Here's what you can do:

• Connect your eBay account securely via OAuth 2.0
• Post listings directly to eBay with one click
• Access real-time market pricing data
• Manage all your eBay listings from your dashboard
• Automatic category mapping and optimization

eBay integration is available for all subscription tiers.

Connecting your eBay account is simple and secure:

1. Go to your dashboard and click "Connect eBay Account"
2. You'll be redirected to eBay's secure authorization page
3. Log in to your eBay account and review the permissions
4. Click "Authorize" to grant access
5. You'll be redirected back to LazyLister with your account connected

We use eBay's official OAuth 2.0 system and never store your password.

LazyLister requests the following permissions from your eBay account:

• Create listings: Post new items to eBay
• Update listings: Modify existing listings
• View listings: Access your current listings
• Market data: Access pricing and category information

We cannot access your personal information, messages, or financial data.

Our eBay pricing suggestions are based on real market data from completed sales and active listings. The accuracy depends on:

• Product availability in the market
• Condition and completeness
• Seasonal demand factors
• Recent sales data (last 30-90 days)

We provide a price range to help you set competitive pricing and maximize your sales potential.

Yes, you can disconnect your eBay account at any time:

• Go to your account settings
• Click "Disconnect eBay Account"
• Confirm the disconnection

Disconnecting will:

• Stop new listings from being posted to eBay
• Remove access to real-time pricing data
• Keep your existing LazyLister listings intact
• Allow you to reconnect anytime

If eBay posting fails, here are the most common causes and solutions:

• Invalid category: eBay may reject listings with incorrect categories
• Prohibited items: Some items cannot be listed on eBay
• Account restrictions: Your eBay account may have limitations
• Network issues: Temporary connectivity problems

If posting fails, you can:

• Save the listing as a draft
• Review and modify the listing details
• Try posting again
• Contact support for assistance

LazyLister works best on modern browsers:

Internet Explorer is not supported.

If you're experiencing upload issues, try these troubleshooting steps:

• Check your internet connection
• Ensure files are under 10MB
• Try a different browser
• Refresh the page and try again

If problems persist, please contact our support team.

We're here to help! You can contact us through:

• Email: support@lazylister.net
• Contact form on our website
• Response time: Usually within 24 hours

For urgent issues, please include your account email and a detailed description of the problem.